Testimonials
At Southern Comfort Mechanical, we are not just repairing and installing heating and cooling systems, we are also building relationships that are intended to last for many years to come. We want you to know that we value your opinions and we would like you to let us know how we are doing. Below you will find testimonials from some of our previous customers and we have also included our testimonials form where we encourage your input. Please feel free to submit your testimony of your experience with Southern Comfort Mechanical. If you have any questions or we can assist you in any way, please contact Southern Comfort Mechanical at 972-420-1700.
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I have used Southern Comfort for several years and have been very happy with the service. Jason Fraser is very personable, and reliable. He is fair in his business dealings and you can count on him to come out when you have problems. I have had many dealings with A/C companies in the past and have never been able to really count on anyone to respond to issues like this. I would not hesitate to provide a reference for Jason. |
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Joan Bergstrom, owner of The Sanford House Inn & Spa
Arlington, TX
Lewisville November 02, 2011 10:36:57
I have been putting off having my heating systems checked out forever and it turned out to be easy and painless! Shane was very helpful. Corinth August 15, 2011 15:37:03
Greetings, You sent service technician Shane out to my Corinth home this morning to address my AC cooling problems. I want to say that your group is an example of what service should be. I called after 8:00 AM this morning and Shane was here before 11:00 AM. He is extremely knowledgeable, courteous, and explained everything very well. He fixed us up and the charges were very reasonable. In addition to the repair, he dressed up some wiring and a washed out the outside unit. I'm very happy with the service, response, and charges. It's nice to find an honest, trustworthy company who shoots you straight and doesn't try to take advantage of you with parts and service you don't need to address the problem. Thank you very much! Lewisville July 13, 2011 16:59:55
I just want to say THANK YOU!!!! I got home from work today to find the temp inside my house was 92. I called the company who does the twice yearly service on my ac and was told they would be able to come out in 4 days and would charge me double since it was a weekend call. I went ahead and scheduled thinking we would have to stay with friends until then. Then the name Southern Comfort caught my eye. (I really just called because I liked the name.) I was hoping for a regular appt within the next couple of days. Shane was out within the hour!!!! Yes, within an hour of me calling them and they just charged the regular fee. He filled up the freon and had the ac cooling before he left. Very professional but most of all QUICK!!! You guys saved us from loading up 2 dogs and 2 cats and crashing at a friends. Thanks soooo much!!!!!!! Richardson June 08, 2011 05:50:37
Jason and Laurie should be two very proud owners. Jason has been helping us with our HVAC needs since well before Southern Comfort Mechanical was founded. His experience and dedication to his craft is pervasive through the entire staff. The customer service provided to us has always been superior to any other contractor we've had in our home. Their dedication and commitment to quality, paired with personal service, is something rare in this day and age. Jason and his crews understand the importance of their services with the weather we experience, and they routinely put in the extra effort to be the neighbor you always want to have. If you're looking for quality work delivered at a fair price by trustworthy people, call Southern Comfort. Valley Ranch December 07, 2010 15:36:58
Southern Comfort just installed two 16-seer units in our home. I was impressed that they showed up ON TIME and finished the job that day. The crew even took a broom to my hardwood floors after going in and out all day, leaving them cleaner than how they found them. Jason stayed around after the crew was gone to show me the ins and outs of the units, how to change the filters, etc. We even made sure I completed the product registration on Trane's website for warranty purposes. Great service, very reliable, and attention to detail - job well done. Plano May 12, 2010 20:00:49
The Southern Comfort team has provided outstanding service from proposal to installation and post-installation support. Laurie was of invaluable assistance in working with us to provide documentation required to take advantage of available tax credits while Jason and his team did a fantastic job of installing our complete new system. We've used SC for repairs of previous equipment and have always found them dependable and trustworthy. For our new system, we received a great competitive price but it was our history with them that sealed the deal. Everybody sells the equipment, but it’s the installer that you should be more concerned about. Based on past and current support, I can say that we are happy we went with Sothern Comfort on the investment we have made in our home and can rest easy knowing I've found a good AC man versus some big company. Southlake, Tx April 30, 2010 08:41:27
The Southern Comfort crew just installed two xl20i systems to my home. Here are some of the reasons I think I received a great price and outstanding service. The first thing the crew did after arriving was to lay down canvas over all the carpet they would be traveling over, up the stairs, down the hall etc. I really like that type of courtesy. During the install I noted that Jason is on site and participating in the install, not just farming it out to subcontractors like so many companies do. Jason has his own crew for every install, which is great peace of mind with regard to safety and security. After inspecting the finished install I noted the attention to detail such as taping the edges to the duct sealant so it wouldn't look hurried and sloppy. Also, the metal suspension strips in the attic weren't just bolted to the furnace system, like my old Rheem units, they were attached to steel suspension beams and the unit placed on those. You rarely see that type of pride in workmanship today. Finally the crew noted one outside unit had a tiny squeek after all was completed. The crew stayed overtime until a small screw was located and tightened and the unit was whisper quiet. I also had some extra duct work installed and the whole invoice was under estimate! Jason and the Southern Comfort crew are selling the top of the line unit, Trane, and are combining that with the type of service that is hard to find. Garland, TX April 08, 2010 22:35:55
We cannot say enough about Jason and his crew. Jason was out early in the morning and by the end of the day our new AC system was installed and we were up and running. They were polite, courteous and very knowledgeable. Thank you! Carrollton, TX March 29, 2010 19:14:04
Jason and his crew installed a complete new heat pump system in our home. Everything was accomplished exactly as promised. He and his people were really nice to deal with. We have never had a more pleasant experience with an HVAC contractor. Lake Dallas, TX March 19, 2010 08:30:33
I always rely on Jason Fraser and his technicians to provide quick, dependable heat and a/c services to all the 15+ properties I manage in the metroplex. Clyde Fisher Fisher Property ManagementMike C.
Olin
Christi
John and Leah
Lori
Robert and Andrea
Richard Walker
Bradley & Jennifer
Mary Lee and Carl Johnson
Clyde Fisher
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Southern Comfort Mechanical is proud to service the Dallas Metroplex. If you would like to schedule a consultation or we can assist you in any way, please contact Southern Comfort Mechanical at 972-420-1700.
Thank you for your interest in Southern Comfort Mechanical, we look forward to serving you soon!
972-420-1700
